Terms & Conditions
Last updated: November 2026
These terms apply to your use of viphealth.co.nz (the "website"), run by VIP Health Limited ("VIP Health", "we", "us"), 79H St Georges Bay Road, Parnell, Auckland 1052, New Zealand. By using the website, you agree to these terms. If you don't agree, please don't use the website.
1. Health information on this website
The information on this website is general information only. It is not medical advice and is not a substitute for an assessment by a qualified health practitioner. Don't rely on it to make decisions about your health without speaking to a practitioner first.
Results vary from person to person, and nothing on this website promises a particular outcome. If you have a medical emergency, call 111.
2. Accuracy of information
We take reasonable care to keep the website accurate and up to date. Services, opening hours, practitioners and prices can change, and the website may not always reflect the latest details. Please confirm anything important with us directly on 09 873 4443 or [email protected].
3. Online bookings
Online bookings are handled by our booking provider, Splose. When you book through Splose, its own terms and privacy policy also apply. Our appointment and cancellation policy is shown to you when you book.
4. Intellectual property
The content on this website, including text, images, videos, logos and design, belongs to VIP Health or is used with permission. You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, republish or distribute any content without our written permission.
EMSELLA® and EMSCULPT NEO® are registered trademarks of BTL Industries. VALD and HumanTrak are trademarks of VALD. Other product names used on this website belong to their respective owners.
5. Using the website
You agree not to:
- use the website for any unlawful purpose;
- try to gain unauthorised access to the website or its systems;
- introduce viruses or other harmful code; or
- send us false, misleading or offensive information through any form on the website.
6. Links to other websites
The website links to websites run by other people, such as our booking provider and social media pages. We don't control those websites and aren't responsible for their content, availability or privacy practices.
7. Privacy
We collect and use personal information in line with the Privacy Act 2020 and the Health Information Privacy Code 2020. Please read our Privacy Policy to see how we handle your information.
8. Liability
To the extent permitted by law, VIP Health is not liable for any loss or damage that arises from your use of the website or your reliance on its content, or from the website being unavailable.
Nothing in these terms limits any rights you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that cannot be excluded.
9. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated. Your continued use of the website means you accept the updated terms.
10. Governing law
These terms are governed by the laws of New Zealand, and the New Zealand courts have exclusive jurisdiction.
11. Contact us
VIP Health Limited
79H St Georges Bay Road, Parnell, Auckland 1052
Phone: 09 873 4443
Email: [email protected]
