Frequently asked questions
Do I need a GP referral to see a chiropractor?
No. You can book directly online or by calling 09 873 4443.
How do I book?
Book online at viphealth.splose.com, or call 09 873 4443. New clients can start with a free 15-minute discovery call or a 50-minute initial assessment.
What happens at my first appointment?
Your 50-minute initial assessment covers your health history, an examination of how your spine and joints are working, and 3D movement analysis. We then explain your results and agree a plan with you.
What should I wear?
Comfortable clothes you can move in, such as activewear, so we can assess your movement properly.
What is 3D movement analysis?
We use VALD HumanTrak, a 3D motion-capture system, to measure how you move. It gives a clear baseline of your posture and movement, and we re-test it to track your progress. As chiropractors, we use it as part of our assessments.
Does ACC cover chiropractic care?
If you have an injury, Dr Wendy Russell can lodge an ACC claim and treat you under ACC. Dr Kristian Nordqvist is not ACC-registered.
Can I claim through Southern Cross?
Yes. Southern Cross Easy-claim is available where your eligible cover is confirmed.
What are your opening hours?
The clinic and Recovery Lab are open Mon–Fri 8am–7pm, Sat 9am–6pm and Sun 10am–4pm. Chiropractic appointments are Mon–Fri 8am–7pm and Sat 9am–6pm, and not on Sundays.
Where are you?
79H St Georges Bay Road, Parnell, Auckland 1052. We see clients from Parnell, Newmarket, Grafton, Remuera, the CBD and across Auckland.
Who are your chiropractors?
Dr Wendy Russell, chiropractor and co-founder of VIP Health, and Dr Kristian Nordqvist.
What is the Recovery Lab?
The Recovery Lab, run by Sunisha Gujral, offers single-seat mild hyperbaric oxygen therapy (HBOT), EMSELLA®, EMSCULPT NEO® and massage.
Do you offer physiotherapy?
No. We offer chiropractic care, movement rehab through our Rehab Lab, and the Recovery Lab services above. We don't offer physiotherapy, acupuncture or counselling.
Do you offer corporate wellness?
Yes. We run corporate wellness programmes for Auckland workplaces, including the Corporate Pack and Corporate Pack Plus. See our Corporate Wellness page for details.
